We want you to be happy with your order. If something is wrong, please tell us and we will help.
When you can return an item
- The item arrived damaged or defective.
- You received a different item from the one you ordered.
Please contact us within 3 days of delivery. The item should be unused and in its original packaging.
Items we cannot take back
Custom printed products are made to order, so we can only accept them back if they arrive damaged or incorrect.
How to request a return
- Email support@khanfashionhouse.com, or message us on WhatsApp at 01338904804, with your order number.
- Include a short description and clear photos of the item.
- We will review your request and tell you how to send the item back.
Refunds and exchanges
Because payment is cash on delivery, we will agree on the refund method with you when we approve a return. Where possible, we can offer a replacement or exchange instead.